| Frequently Asked Questions:
How is this better than the stats my hosting company
gives me?
We consider the stats provided by most hosting companies
to be data but not information. In general, they are:
- Available once a month - not real time.
- Only tell you your top-20 page views.
- Do not give you site page information to see how your
visitors navigate your site.
- Do not give you referring stats.
- Do not tell you what search phrases are used by people
visiting your site.
How does this compare to WebTrends?
First, there are many versions of WebTrends on the market
today. If you happen to receive WebTrends reports for free
from your hosting company, this program is far superior
to what you're receiving today. However, if you're buying
the highest of the high-end programs from web trends, you'll
probably be able to see even more data than this program
offers. But, as you know, that comes at a tremendous expense.
How do I get started?
Call us at 866-274-3222. We'll need a credit card (and
billing info), username, password, domain, and email to
get you set up. It only takes a few minutes.
What if I change servers or hosting companies?
This is one of the advantages of using Haystack Track vs.
a log analyzer tool. Your logs are tracked on our server,
so you can move your site without losing your valuable historical
web site traffic information.
Is anyone else using this program?
Yes, thousands of businesses are using this program, from
businesses receiving only a handful of visitors a day to
businesses receiving thousands of visitors an hour.
Can I use this with a Geocities, Homesite, Tripod, or
other free site?
Yes. We'll help you if you have any questions on how to
install the tracking code.
Can I use this with Microsoft FrontPage, Macromedia
Dreamweaver, or Adobe GoLive?
Yes. We'll help you if you have any questions on how to
install the tracking code.
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